How can we help?

Students

How do I join an exam?

Enter your exam code on the home page, then follow the prompts. You can join an exam with your name without creating an account.

Do I need an account to join a class?

Yes. Class codes are for signed-in student accounts. Your teacher can provide a class code.

Is my work saved?

Answers save as you work. Watch the save status, and contact your teacher if you see a connection or save error. Keep the same browser session if you joined without an account.

Why can’t I see my results?

Your teacher decides when results are released. Ask them if you have questions about a grade or feedback.

What if my exam is paused?

A message will appear while your teacher has paused your exam. Wait for them to resume it. The scheduled closing time can still apply.

Teachers

How do I create an exam?

Create a teacher account and a class, then use Create exam to add questions and set availability. Preview the draft before publishing.

Can I follow or pause an exam?

Open Live status to follow progress and use the available controls to pause everyone or an individual student. The exam’s closing time remains the hard cutoff.

How are results released?

Review submissions in Grading. Multiple-choice answers are scored automatically; written responses need review. Release results when you’re ready.

Privacy and support

What happens during exam monitoring?

Exam Mode records page visibility, window focus, and fullscreen exit events for teacher review. It does not record your camera, microphone, clipboard contents, or other apps. Events do not by themselves establish misconduct.

Who should I contact?

For a code, an accommodation, a technical issue during an exam, or a question about results, contact your teacher or classroom operator. See the privacy page for information about personal data.